Assisted collections (help to move your bin)

Request an assisted collection

Help is available to households where occupants are unable to place their bin at the property boundary.

This is a service offered to any resident where there is no-one at a property to move their bin to the point of collection by reason of illness, disability or infirmity (permanent or temporary). Such residents can request us to collect, empty and return their bins. Once a request is received a visit is made to the customer to agree the collection point and details of the service provided.

You can submit a request for an assisted collection here.