The 2024/25 service
Use our online form to sign up for the Garden Waste Collection Service.
The service will run from 25 March 2024 to 21 March 2025.
Once you have signed up to the service, your collection dates will be added alongside your black, green-lidded and purple bins dates on the Find my bin day tool.
If you would like to find out your collection dates before signing up, you may request a calendar via the Request my bin day form.
New customers
You can opt in to the Garden Waste Collection service part way through the year, however there is no reduction to cost. Please see our breakdown of costs towards the bottom of this page.
Your subscription to the service will end on 22 March 2025 - not 12 months from the date you began your subscription.
We will aim to deliver your sticker (your physical proof of subscription to the service) as soon as possible, usually within the same month.
Existing customers
Direct debit customers
If you are already a Garden Waste Collection service customer who pays by direct debit - you don't need to do anything! You will be automatically renewed for the 2024/25 service.
Renewing your subscription
You can renew your subscription to the Garden Waste Collection Service and receive your 2024/25 sticker in March. Complete the Garden Waste renew or apply online form.
Requesting changes
If you have renewed your Garden Waste Collection service, or have had it automatically renew as a direct debit customer, and need to request an amendment such as purchasing additional garden waste bins, you can do so by completing our request amendments to service online form.
Cost explanation
As a discretionary service which residents choose to subscribe to or not, it is essential that the garden waste collection service covers its own costs without the need for subsidy from general taxation. Reviewed periodically to ensure the charge is set at the right level to achieve full cost-recovery, projections on income and expenditure have to be made over a five-year period.
The fee for a first brown bin to be collected over the forthcoming service period is £45, which is a £5 increase on the 2023/24 service year in recognition of increased operational costs.
The cost to have additional bins collected from the same address remains at £8 each. For those who are joining the service and don’t have a bin, or for anyone wanting more bins, the cost to purchase a brown bin is £41.
The charge is carefully calculated to take an aggregated, longer-term view of anticipated customer take-up and increased operating costs – fuel, tyres, vehicle maintenance, staffing costs etc. It is our practice to regularly assess levels of service take-up and cost-recovery, with a further review scheduled next year.
Customers can join the scheme at any time, but the fee for a full year applies. During the 2023/24 garden waste service, 35,526 households applied to have their brown bins containing grass and hedge clippings, twigs, leaves, weeds and flowers taken away; saving themselves the mess, hassle, cost and inconvenience of taking their garden material to a household waste centre or appointing a registered person to remove it for them. Customers can also dispose of their Christmas tree in their brown bin, if chopped up small.
There are many other cost and convenience benefits in engaging with the service, as well as confidence that your garden waste is being handled and disposed of properly without fear of it being fly-tipped and that it is turned into compost through an arrangement managed separately by the County Council.
You can also find details about purchasing discounted compost bins on the GetComposting website.
Accepted garden waste
Items we want to see in the garden waste (brown) bin:
- grass, flowers, plants and leaves
- weeds
- hedge cuttings
- clean straw
- twigs
- small branches
- real Christmas trees (cut into small lengths)
Items we don't want to see in the garden waste bin:
- bags (plastic or biodegradable)
- food waste (including fruit and vegetables)
- ash
- glass
- bricks and hardcore
- tree stumps and root balls
- grass sods and turf
- soil
- household waste
- soiled pet bedding (e.g. cat litter)