Request an assisted collection

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This is a service offered to any resident where there is no-one at a property to move their bin to the point of collection by reason of illness, disability or infirmity (permanent or temporary).

If details of your application are still unclear to us, we may ask you to provide supporting information.

Residents can request us to collect, empty and return their bins. Once a request is received, a visit is made to the customer to agree the collection point and details of the service provided.