Rats and Mice

Make a Vermin Complaint

Please note that North Kesteven District Council do not offer pest treatment services – if you would like someone to treat your rat or mice problem please contact a pest control company

Report a rat or mice problem

Please remember that the location where you see a rat or mouse is not necessarily where it has originated from. It may be possible that they are simply travelling through the area in search of food, water or refuge, so please don’t panic if you see one – it is not necessarily an infestation. 

If, after undertaking the steps below you are still experiencing a persistent rat or mice problem then please do not hesitate to contact us.

How to deal with rats and mice 

  • Firstly, try to find the source of the problem and, if they are inside your property, find out how they have entered.
  • Try blocking holes you find with newspaper and come back over the next few days to see which holes have been re-opened. You can then permanently seal all access holes.
  • If you can’t find the source of the problem then eliminate accessible food and water supplies.
  • Ensure there is no water coming from dripping pipes, hose pipes, taps etc. Rats and mice often eat from bird feeders – ensure the feeders are secured or removed before dusk each day.
  • Try to remove or clear out any possible refuge / breeding spaces. 
  • Keep your garden and home tidy – cut your grass and do not allow your garden to become overgrown. 
  • If the problem persists after you have undertaken the steps above then you may wish to use traps, poison or bait or, alternatively, contact a local pest control specialist. Many local specialists can be found via a simple internet search. 
  • If the above methods provide no success then do not hesitate to contact us.

Environmental Health Team

North Kesteven District Council
Kesteven Street
NG34 7EF

Tel: 01529 414155
Out of Hours Emergency: 01529 308308 or 01522 699650
Email:  EHTeam@n-kesteven.gov.uk