Community Trigger to protect victims of persistent anti- social behaviour

Date Published: 28 November 2022

People are being reminded that they may benefit from a process called a Community Trigger if they are experiencing continued anti-social behaviour in their communities.

North Kesteven District Council has today (Monday 28 November) reaffirmed its commitment to the Community Trigger process.

Working with ASB Help – a national charity who provide advice and support to victims of anti-social behaviour – councils, police and registered social housing providers in Lincolnshire have overhauled their Community Trigger policy.

The aim of doing this is to provide an improved service to victims who are experiencing persistent anti-social behaviour. 

The Community Trigger protects victims of persistent anti-social behaviour, providing them the right to request a formal review of their case.

If the local threshold is met, an anti-social behaviour case review is carried out. This brings together councils, police, and registered social housing providers to take a collaborative, problem solving approach to find a solution to the ongoing anti-social behaviour. Additional agencies may also be involved such as mental health or drug and alcohol services.

Case review panels will be chaired by an independent representative with no prior involvement in the case to ensure impartiality throughout.

Any victim of anti-social behaviour can utilise the Community Trigger, or if they wish to, victims can get another person to act on their behalf such as carer, family member or local councillor. Victims can be individuals, businesses, or community groups.

North Kesteven District Council Councillor Sally Tarry, Executive Member with special responsibility for Corporate and Community Services said: “North Kesteven District Council, working with partners, undertakes a significant amount of work in tackling the causes and impact of anti-social behaviour in our communities.

“The trigger process is important to ensure that all actions are considered to find a resolution to the concerns, and in protecting our residents.

“Persistent or repeated acts of anti-social behaviour can have a serious impact on victims and their ability to enjoy life in their communities. We encourage anyone experiencing anti-social behaviour to report issues, and not to suffer in silence.”

In Lincolnshire, a local threshold has been established which must be met. The threshold is as follows:

  • The victim has reported three separate, but related incidents (within 30 days of taking place) to either the district council, police, or registered housing providers within the previous six-month period and feel no effective action has been taken to resolve the ASB which persists.

An additional threshold has been introduced which allows a senior manager to activate the trigger where they feel it is necessary to safeguard a vulnerable victim of ASB.

Once a request for an ASB case review is made, a specific point of contact who has had no direct involvement in the case will be assigned to gather the required information from the relevant agencies. From this, they will decide whether the threshold has been met.

If the threshold is met, the case review will be carried out to identify how partners responded to the complaints and any further actions that can be taken to try and resolve the issue.

Victims will be given the right to attend the initial section of the review or to provide a written statement to express the effect the ASB has had.

Information on how to request an ASB Case Review is available on the ASB section of the District Council webpage at https://www.n-kesteven.gov.uk/residents/living-in-your-area/community-safety/anti-social-behaviour/the-anti-social-behaviour-case-review-community-trigger/ 

Alternatively, if you’re experiencing anti-social behaviour in the District, you can phone North Kesteven District Council on 01529 414155 and ask to speak to a member of the Community Safety team.

The Community Trigger protects victims of persistent anti-social behaviour, providing them the right to request a formal review of their case.
The Community Trigger protects victims of persistent anti-social behaviour, providing them the right to request a formal review of their case.