Refuse services resume

Date Published: 19 February 2021

Following a break in service, we are finalising arrangements for the safe remobilisation of our various Waste and Street Scene services from Monday, February 22. 

While the situation is improving, we are realistic in the prospect that there may still be a depleted workforce on Monday and the potential of not being fully up to speed across services straight away.

It is an emerging picture, with all colleagues required to undertake further virus testing before returning to work and some still required to self-isolate for a few days, but at present (Friday, February 19) we are optimistic of resuming on Monday.

Our aim is for:

  • Full collection of residual black bin waste in line with the usual weekly schedule
  • Fulfilment of brown bin garden waste collections in line with the usual fortnightly schedule
  • Resumption of litter and dog bin emptying
  • Clearance of any flytipping

Collection of green-lidded recycling will resume in the week beginning on March 1.

Other areas of work will recommence as soon as possible as more colleagues become available for work.

Council Leader Cllr Richard Wright said: “I thank our residents for their understanding and patience at this time. It is much appreciated.

“To have had to suspend our waste services over the past week because of virus transmission and self-isolation requirements was a great disappointment to us, not least because the entire team have maintained such a valiant level of service over the past year. But it was the right thing to do in respect of the health and wellbeing of the entire team, their families, our customers and communities.

“I send my best wishes to them all in their recovery and return to work, and on behalf of the Council and our communities I thank them for all that they have done, for what they continue to do and for their diligence in complying with public health measures and self-isolation requirements, so that we are able to resume operations and limit service disruption. We have thoroughly reviewed all of our procedures and strengthened mechanisms to support colleagues in their safe return to the coalface of public service,” he said.

“We are so deeply heartened by the sheer volume of appreciation, goodwill and messages of support shown by our customers and to have the confidence of our residents behind us as we resume activities is a source of great reassurance,” said Cllr Wright.

  • For customers whose collections were disrupted, a reasonable amount of side waste will be taken on the first resumed collections. 
  • For black-bin customers this applies mainly to Friday collections and for all recycling collections between March 1 and 5. 
  • If waste can’t be squashed into your bin, please bag or bundle it and present it alongside your bin. A reasonable amount would be that which you would reasonably generate over the period between collections. If you can hold on to any and spread it over subsequent collections, that would be appreciated.
  • Additional slots can be booked to take any excess household waste and recycling to the Household Waste Recycling Centres in Lincoln and Sleaford. Book a slot at

Unfortunate as this situation has been, it was a stark reminder of the prevalence of the virus and the need to consider the potential for transmission if working away from home and in contact with others.

It is important that any key worker – within retail, services, trades or public-facing roles – whose work requires them to work away from home and in the company of others, should take up opportunities for regular, free, fast-response asymptomatic testing at locations in Sleaford, Lincoln or Boston.

Additional information

  • To check on what should go into which bin – see
  • Testing for key workers and those whose work requires them to work away from home – such as in factories, essential retail and people’s homes – can be accessed without an appointment, 8am to 8pm, seven days a week at:
    • Lincoln, Croft Street Community Centre, LN2 5AX
    • Boston, Haven High Tollfield Campus, PE21 9PN
    • Boston, Peter Paine Performance Centre, PE21 7QR
    • Sleaford, Better Gym, NG34 7EH 
    • Lincoln, Lincoln City Football Club, LN5 8LD
    • Newark Leisure Centre, NG24, 4FH
  • Most sites have ample onsite parking, but for Lincoln’s Croft Street use Lincoln College's car park (LN2 5HQ).

Importantly, anyone who develops coronavirus symptoms, should get a test in the usual way: call on 119 or

Two dogs and brown and black bins