What can we help with?
At the Digital Hubs we help people with all sorts of questions and queries relating to their devices. All of our staff and volunteers are proficient IT users who are able to help with a wide range of issues, some of the most common are:
- Setting up and sending emails
- Video calling
- Accessing services online, such as NHS and council services
- Online shopping
- Safety and security online
- Using apps effectively
- And much more
Where possible, please bring along your own device, this could be a laptop, tablet or smart phone. We do have a tablet available to use, but we find people get most benefit from being supported on devices which are familiar to them. If you don’t have a device, but are interested in learning, we would encourage you to still come along as there are projects we are working on in partnership with other organisations where we can loan devices to people who do not have them for a limited period of time, depending on eligibility criteria.
Please note, that whilst all our staff and volunteers are proficient IT users and will be able to help with most issues, most of us are not IT experts or IT professionals, just people willing to help and support others navigate their way around the digital world.