Digital Hubs

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If you are interested in volunteering with NKDC please see our volunteers webpage.

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What are the digital hubs?

Here at North Kesteven District Council (NKDC), we recognise the fact that our residents are often being told ‘you can do that online’ but not everyone has access or skills to be able to do just that.

In several locations (listed further down this page), NKDC run FREE weekly community digital hubs (with the valuable help of volunteers) that can help any resident get on line and guide them once they are there. There are also community run hubs we know about listed below.

For more information on where and when the groups run, take a look below.

    NKDC Hub locations and opening times

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    Sleaford

    Where: Riverside Centre, New Life Church, Riverside Shopping Centre, Sleaford, NG34 7PD

    When: Every Tuesday from 10:30am - 12:00pm 

    Cost: Free

    Osbournby

    Where: Osbournby Village Hall, 10 High Street, Osbournby, Sleaford NG34 0DP

    When: Every Tuesday from 1:00pm - 2:30pm

    Cost: Free

    Metheringham

    Where: Metheringham Library and Community Hub, High St, Metheringham, Lincoln LN4 3EA

    When: Every Wednesday from 10:30am - 12:00pm 

    Cost: Free

    Heckington

    Where: Heckington Methodist Church Hall, Church Street, Heckington NG34 9RF

    When: Every Wednesday from 1:00pm - 2:30pm

    Cost: Free

    Ruskington

    Where: Ruskington Methodist Church, Chapel St, Ruskington, Sleaford NG34 9DX

    When: Every Thursday from 10:30am - 12:00pm

    Cost: Free

    Waddington

    Where: Waddington Community Hub, High St, Waddington, Lincoln LN5 9RF

    When: Every Thursday from 1:00pm - 2:30pm

    Cost: Free

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    Community hubs

    There are also "community hubs" providing a similar service, but unaffiliated with North Kesteven District Council. This list will be updated as we become aware of more. This information was correct at the time of publication.

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    Timberland community digital hub

    Where: Timberland Community Market, Timberland village hall, LN4 3RZ

    When: One Thursday each month; please see the Community Facebook page for upcoming Hubs.

    Contact: Paul on: 07990 933682 for further details and to confirm date/time of sessions

    Sleaford library computer help

    Where: Sleaford Library, 13-16 Market Pl, Sleaford, NG34 7SR

    When: Every Tuesday and Thursday, 2:00pm - 3:00pm

    Contact: Please see the Better website for further information on Sleaford library including contact information.

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    Planned closures

    Please see our list of planned closures for our digital hubs:

    • Tuesday 20th February 2024 - both Sleaford and Osbournby hubs will not be open

    What can we help with?

    At the Digital Hubs we help people with all sorts of questions and queries relating to their devices. All of our staff and volunteers are proficient IT users who are able to help with a wide range of issues, some of the most common are:

    • Setting up and sending emails
    • Video calling
    • Accessing services online, such as NHS and council services
    • Online shopping
    • Safety and security online
    • Using apps effectively
    • And much more

    Where possible, please bring along your own device, this could be a laptop, tablet or smart phone. We do have a tablet available to use, but we find people get most benefit from being supported on devices which are familiar to them. If you don’t have a device, but are interested in learning, we would encourage you to still come along as there are projects we are working on in partnership with other organisations where we can loan devices to people who do not have them for a limited period of time, depending on eligibility criteria. 

    Please note, that whilst all our staff and volunteers are proficient IT users and will be able to help with most issues, most of us are not IT experts or IT professionals, just people willing to help and support others navigate their way around the digital world. 

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