We will initially speak with you, and depending on the circumstances, will visit the property in question to assess the problem ourselves. Such problems have to be dealt with sensitively, and normally in partnership with the Adult Social Care service, Fire Service and other Organisations.
Once access to the property has been made, and depending on what we find, we may ask the resident to arrange cleaning, removal of waste or pest control treatment, or we can serve a legal notice requiring the work to take place.
For further advice, or to report suspected filthy or verminous premises, please contact us.