The Anti-Social Behaviour, Crime and Policing Act was introduced in 2014 which provides simple and effective powers and tools for tackling anti-social behaviour, which provide better protection for victims and communities and act as a real deterrent to perpetrators. They also give victims a say in the way their complaints are dealt with.
The Community Trigger has been designed to make sure agencies such as the police, local councils and housing providers work together to try to resolve complaints of anti-social behaviour. This means that they will not be working in isolation but will be working together to consider more creative solutions to tackle problems.
How will we do this? We’ll talk about the problem, share information and act together to try and resolve the complaint.
If you have complained about three incidents of the same anti-social behaviour within a 12 month period and you do not feel that it has been dealt with effectively, then this is what you need. The Trigger can be used by both individuals and businesses.
It won’t replace organisations’ own complaints procedures, and you still have the opportunity to complain to the Ombudsman or Independent Police Complaints Commission if you are unhappy about the service you have received from an individual officer or service.
For more information, go to the Anti-social Behaviour, Crime and Policing Act page on Gov.uk.