The Anti-Social Behaviour Case Review (also known as the Community Trigger) is a safety net for victims of persistent anti-social behaviour (ASB). It gives victims the right to request a formal review of their case.
There is a local threshold that must be met, in Lincolnshire it is as follows:
- The victim has reported three separate, but related incidents (within 30 days of taking place) to either the district council, police, or registered housing provider within the previous 6-month period and feel no effective action has been taken to resolve the ASB which persists.
- A senior manager (district council Community Safety Manager/Police Inspector) within the authority decides that a case review is necessary to safeguard a vulnerable victim of ASB.
A single incident which is reported to more than one agency only constitutes as one incident.
The ASB Case Review brings agencies (such as the police, district council and registered housing provider) together to take a joined up, problem solving approach to try to find a solution to the ongoing ASB.
The ASB Case Review is not an alternative complaints procedure and will not review concerns about service provision. Service complains should be directed to the complaints procedure for the relevant agency.