The Anti-Social Behaviour, Crime and Policing Act was introduced in 2014 which provides simple and effective powers and tools for tackling anti-social behaviour, which provide better protection for victims and communities and act as a real deterrent to perpetrators. They also give victims a say in the way their complaints are dealt with.
The Community Trigger is a process which allows members of the public to ask their local Community Safety Partnership to review responses to incidents of anti-social behaviour. It has been designed to make sure agencies such as the police, local councils and housing providers work together to try to resolve complaints of anti-social behaviour.
If you have complained about 3 incidents of the same anti-social behaviour within a 6 month period and you do not feel that is has been dealt with effectively, you can request a Community Trigger. You must make the application for a review within 6 months of the last report of anti-social behaviour and we will need to have details of at least three of the incidents you have reported. The Trigger can be used by both individuals and businesses.
It won’t replace an organisations own complains procedures and you still have the opportunity to complain to the Ombudsman or Independent Police Complaints Commission if you are unhappy about the service you have received from an individual officer or service.
You can request a Community Trigger using our online Community Trigger reporting form.