We provide a full housing advice service to everyone who lives in North Kesteven, regardless of tenure. Customers who are worried about losing their home will have an opportunity to discuss their circumstances with a case worker who will provide information, advice and practical assistance regarding housing rights, responsibilities and options available to them.
We aim to prevent homelessness through our housing advice service and various prevention tools/initiatives.
Assistance to remain in current accommodation
- Landlord Liaison/Negotiation
- Family & Friends Reconciliation
Mortgage Assistance – including mortgage rescue & liaison with lender
Sanctuary Scheme –work to improve security to your home
Prevention Payments – one off payments eg: agency application fees
Discretionary Payments – when there is a shortfall of housing benefit
Debt Management – inc income maximisation & liaison with lenders
Floating Support Service – practical assistance to enable them to remain in their home
Assistance to find alternative accommodation
If you are worried about losing your home please contact us as soon as possible, ask to speak to a Housing Needs Officer who will arrange a Housing Options Interview.