Responsibilities for repairs

Responsibilities for repairs

North Kesteven District Council are responsible for maintaining the outside of a tenants home and keeping the basic structure in good repair. Tenants are obliged under the terms of their tenancy agreement to tell North Kesteven District Council as soon as possible of any defects in the property.

A tenants obligations also include, changing domestic fuses, shower heads and other bathroom fittings such as cabinets, mirrors, towel rails, toilet roll holders and toilet seats, replacing washing lines (except where communal), adjusting cupboard door catches. Repairing or replacing damaged items through neglect or carelessness or misuse by them or members of their household or visitors.

Tenants are responsible for any fittings, appliances, or alterations supplied or carried out by themselves, including TV aerials, plumbing in washing machines and dishwashers, and adapting doors to accommodate carpets. When moving out of a property they must make sure that the property is clean, tidy, reasonably decorated and that all their unwanted belongings from the property and garden have been cleared, including the roof space as North Kesteven will charge for removing anything left behind.

Please see the guidelines in the downloads tab for more information

Gas Safety

If a tenant reports that they can smell gas they must be given the following advice:

  • Don't turn electric switches on or off
  • Don't smoke
  • Don't use naked flames
  • Do turn off the gas supply at the meter
  • Do open doors and windows to get rid of the gas

Call Gas Safe on 0800 111 999.
All calls will be recorded and may be monitored.