Welcome to the 2019 STAR Survey.
Every year, the Housing & Property Service at North Kesteven District Council carries out a survey of tenants and residents. We want to deliver our priorities based on the information that tenants and residents give us, and within the funding we have.
We are always keen to improve services, and your response to the survey will help us to understand what the most important issues and priorities are for you. Please take a few minutes to give us your views. We appreciate and value your time in responding.
All those who return their fully completed survey by the final deadline will be entered into a prize draw. The quicker you reply, the greater your chance of winning. Return your fully completed survey by:
- Friday, 15th March 2019 to enter the 1st prize draw for £200
- Monday, 25th March 2019 To enter the 2nd prize draw for £100
- Monday, 8th April 2019 to enter the 3rd and final prize draw for £50
You can complete the survey online.
Please ensure you have your tenancy reference number before you attempt to complete the survey. This can be found at the top of your invitation letter, and on your paper survey.
If you do not provide your tenancy reference number or do not fully complete the survey, your answers will be disregarded and you will not be entered into the prize draw(s). Full terms and conditions can be found below.
If you no longer have your paperwork and need your tenancy reference number, or you feel you need further assistance to complete the survey, please contact the Community Engagement Team on 01529 308160.
We use your tenancy reference number on the survey so we don’t have to ask you again for any personal details we already hold, and so we can contact you, if you are a winner in the prize draw.
We use the information you provide ensure we deliver a fair and equal service to ALL of our tenants, and to improve services. The information you provide is confidential and will only be used by the Housing & Property Service of North Kesteven District Council.