Energy Companies must support households, not just their customers, to reduce their carbon emissions and tackle fuel poverty. This is called the Energy Company Obligation (ECO) and through it residents can have insulation and new boilers fitted.
To be eligible residents must be on low income benefits e.g. pension credit or tax credits. If you are eligible for ECO funding but it does not cover the full cost of installation, you may be eligible under NKDC’s Financial Assistance Policy.
The Money Saving Expert website has an up-to-date list of energy suppliers offering ECO and their eligibility criteria.
The Council do not currently have any grants or offers available for North Kesteven residents to install energy saving measures. However, residents are welcome to call our Customer Services Team or Sustainability Officer if they need support or advice on 01529 414155 or firstname.lastname@example.org
The Energy Saving Trust provide free independent energy saving advice and can be contacted on 0300 123 1234 (national call rate) or email@example.com. However, whilst they provide advice and can explain the ECO, they often direct callers back to their council.
In an emergency, e.g. boiler breakdown, help may be available from Responders to Warmth. They offer advice, small grants and referrals.
Emergency assistance may be available in the form of electric oil filled radiators and electric blankets, delivered within 24 hours. Health and benefits criteria applies. Call 0845 606 4566 or visit their website.