Your Housing Officers

Entire district

  • Lisa Jackson - Neighbourhood Services Manager
  • Les Ellington - Housing Officer (with a focus on responding to reports of Anti-social behaviour)

Officers by area

Who are your housing officers

South area 1

Housing Officer

Dominique Chisnall

Tenancy Sustainment Officer

Donna Hall

Sleaford areas

  • Buttler Way
  • Bonner Close
  • Charles Street
  • Charlotte Street
  • Brydone Way
  • Cromwell Crescent
  • Duke Street
  • Eastgate
  • Elmore Close
  • Empire Court
  • Eslaforde Gardens
  • Franklin Crescent
  • George Street
  • Grantham Road
  • Hussey Close
  • Newton Way
  • Playground Court
  • Rhodes Avenue
  • Riverside Close
  • Robertson Drive
  • Sibthorpe Court
  • St Giles Avenue
  • Tennyson Avenue
  • The Hoplands
  • Thomas Court
  • Westgate

Other areas

  • Cranwell
  • Greylees
  • Leasingham
  • North Rauceby
  • Osbournby
  • Scredington
  • Silk Willoughby
  • South Rauceby
  • Swarby
  • Swaton
  • Threekingham
  • Walcot
  • Wilsford

South area 2

Housing Officer

Sarah Coomber

Tenancy Sustainment Officer

Becky Towers

Sleaford areas

  • Almond Walk
  • Beech rise
  • Birchwood Road
  • Cedar Avenue
  • Cherry Close
  • Church Lane
  • Daisyfield Lane
  • Greenfield Road
  • Hazel Grove
  • Jubilee Grove
  • Lincoln Road
  • Manor Place
  • Newfield Road
  • Northgate Flats
  • Romney Court
  • Poppyfield Lane
  • Sycamore Drive
  • Vicarage Court
  • Woodside Avenue

Other areas

  • Anwick
  • Burton Pedwardine
  • East Heckington
  • Ewerby
  • Great Hale
  • Heckington
  • Helpringham
  • Kirkby La Thorpe
  • Little Hale
  • North Kyme
  • South Kyme

South area 3

Housing Officer

Hannah Robson

Tenancy Sustainment Officer

Fern Harrison-Darcy

Areas

  • Asbhy De la Launde
  • Billinghay
  • Chapel Hill
  • Digby
  • Dorrington
  • Ruskington
  • Rowston
  • Tattershall Bridge
  • Walcott

North area 1

Housing Officer

Kate McCormack

Tenancy Sustainment Officer

Charlotte Crowley

Areas

  • Aubourn
  • Doddington
  • Eagle
  • Haddington
  • North Hykeham
  • North Scarle
  • Norton Disney
  • Skellingthorpe
  • South Hykeham
  • Stapleford
  • Swinderby
  • Swinethorpe
  • Thorpe On The Hill
  • Thurlby
  • Whisby

North area 2

Housing Officer

Cherrie Heaton

Tenancy Sustainment Officers

Donna Hall, Tyler Griffiths, Charlotte Crowley, Becky Towers

Areas

  • Bassingham
  • Beckingham
  • Boothby Graffoe
  • Bracebridge Heath
  • Brant Broughton
  • Canwick
  • Carlton Le Moorland
  • Coleby
  • Harmston
  • Leadenham
  • Navenby
  • Waddington
  • Welbourn
  • Wellingore

North area 3

Housing Officer

Susie Wright

Tenancy Sustainment Officers

Tyler Griffiths

Areas

  • Branston
  • Branston Booths
  • Dunston
  • Heighington
  • Martin
  • Martin Dales
  • Metheringham
  • Metheringham Fen
  • Nocton
  • Potterhanworth
  • Scopwick
  • Timberland
  • Washingborough
text | The role of a housing officer

Contacting us

Call 01529 414155 and ask for Neighbourhood Services. You will be put through to the Duty Housing Officer.

In most cases the Duty Housing Officer will be able to help you; however, they can also arrange a call-back or visit from your Housing Officer if you need one.

The role of a housing officer

Housing officers have a wide range of tasks, including:

  • Rent collection
  • Rent arrears control (including evictions)
  • Sign-ups of tenancies
  • Mutual exchanges
  • Abandoned properties
  • Property inspections
  • Engaging with and consulting with tenants
  • Completing references for tenants
  • Changes to tenancies, e.g. on death of tenant
  • Enforcing tenancy breaches e.g. condition of property
  • Estate inspections
  • Office-based duty role answering queries
  • Home visits to tenants
  • Completion of forms with tenants
  • Preparation of legal documents, including tenancy agreements and deeds
  • Assessing tenant vulnerability and making referrals for support
  • Advice about tenancies
  • Advice about Council services

The role involves both enforcement and support.

Downloads
Your tenancy
Your Housing Officers
Tenant Responsibilities
Accountable to you
Your health and safety
At Home magazine
Pets
Tenancy agreement
Ending a tenancy and moving home
Exchanging your home
Home improvements, standards and disabled adaptations
Do you receive Housing Benefit or Universal Credit?
Transfer incentive scheme
Home Contents Insurance
Anti-social behaviour in council properties