This is where a tenant swaps their property and tenancy with another tenant. The swap must be with a tenant of a registered social landlord. When you swap, the tenancy itself continues. It is the tenant who changes; the tenancy continues to run on the property.
Mutual exchange
A mutual exchange allows social housing tenants (such as those in council, housing association, or other registered provider properties) to swap homes with other social housing tenants. This can help tenants move to a larger or smaller property or relocate to a different area. Most tenants with a secure or assured tenancy are eligible for a mutual exchange.
The most popular way to find an exchange partner is online. We have partnered with HomeSwapper, and membership is free for our tenants. To get started, register on the HomeSwapper website and provide:
- A description of your property and its location
- Photos of your property
- A description of the type of property you are looking for
- Once registered, you can search for properties and locations that match your preferences
For further information or help regarding a mutual exchange, please contact the Duty Housing Officer on 01529 414155.
If you exchange by Assignment you will have all the rights and responsibilities of the current tenancy transferred to you. If you surrender your tenancy and are granted a new tenancy the rights and responsibilities of the current tenancy will not be transferred to you. This means in agreeing to the exchange you are accepting the condition of the property you are moving to, including:
- The standard of the decoration
- Any alterations that have been carried out by the other tenant
- Any damage to the property
- The size of the accommodation tasking into consideration any changes to Housing Benefit entitlement
If any of these things need to be put right after the exchange, you will be responsible for arranging it yourself, or for any costs that may arise if the Council carries out the work.
Here are some suggestions about things to check out about the property you would like to move to:
Has the tenant you wish to exchange with carried out any alterations to their property?
- Did they get permission from us (or from their landlord if they are not an NKDC tenant) to do this?
- Are you willing to take on the responsibility of the alterations?
- Is there a gas or electricity point for your cooker?
- Is there a space for your washing machine, dryer or fridge?
- Is there any damage to doors, walls or other areas?
- Is there any damage to sinks, bath or WC’s? Are any taps leaking?
- Check who the gas and / or electricity supplier is at your new address, as you will have to arrange to change the supply to your name.
- Are there any pre-payment meters for gas or electricity? If there are, do you want to keep them? If not and you wish to have them fitted you will have to make these arrangements yourself.
Homeswapper have provided their top 10 tips for a successful swap. To learn more, visit the Homeswapper top 10 tips webpage.
Frequently asked questions
What is a mutual exchange?
How do I find someone to swap with?
You can swap with any tenant who holds a secure, flexible secure or assured tenancy with another registered social landlord. North Kesteven District Council have funded 'Homeswapper' to enable NK tenants to register free of charge. Simple register your details on the Homeswapper scheme. For more information and to register please see the Homeswapper website.
Once you have found a suitable exchange partner, you should visit each other’s home to make sure you are happy with your choice. For your own safety, make sure a friend or relative is with you when you visit or when your exchange partner visits you.
You will have all the rights and responsibilities of the current tenancy transferred to you. This means in agreeing to the exchange you are accepting the condition of the property you are moving to, including:
- The standard of the decoration
- Any alterations that have been carried out by the other tenant
- Any damage to the property
If any of these things need to be put right after the exchange, you will be responsible for arranging it yourself or for any costs that may arise if the Council carries out the work.
How do I apply for a mutual exchange?
You will need to complete an application form, you can either download from this website or contact the Neighbourhood Services Team. We will let you know our decision within 42 days of receiving your application form and will not refuse permission without good reason.
What are my rights and responsibilities when I swap my tenancy?
The new tenant takes on all the rights and responsibilities of the tenancy of the property that they move into.
Different landlords and types of tenancies may have different rights and responsibilities than your current tenancy. Please make sure that you know your rights and responsibilities if you intend to swap.
If the exchange is approved, what happens next?
You will be given a date to sign the paperwork. Everybody, including the people you are swapping with, needs to sign. You will not be asked to sign a new tenancy agreement. You will be asked to sign a ‘Deed of Assignment’. This will be signed at North Kesteven District Council Offices and all parties must attend.
You will then be advised of the date on which the exchange takes place. It will be up to you to arrange the removal and swapping of the keys. Note that you can only claim Housing Benefit for the week that you move in. We will help you in dealing with your Housing Benefit.
Under what circumstances is an exchange refused?
The circumstances where a refusal may be made include:
- If there is a Court Order or Notice of Seeking Possession
- The property is much larger than needed by the household that you are swapping with
- The property is too small for the household that you intend to swap with
- The property is for a person with special needs, and after the swap a person with special needs would not be living there
We will notify you in writing if the exchange is refused and tell you why. If you are not happy with the decision, you are entitled to ask that a manager reviews the decision.
You may have to do certain things before you exchange. This may include, for example, clearing any outstanding rent arrears.
Are there any other rules about swapping my property?
- The new tenant takes on all the rights and responsibilities of the tenancy of the property that they move into.
- Different landlords and types of tenancies may have different rights and responsibilities than your current tenancy. Please make sure you know your rights and responsibilities if you intend to swap.
- You are not allowed to give or receive payment when swapping your property.
- You cannot exchange your property until given permission by your landlord. The landlord may go to court to evict you from the property you have moved into.
- If you are swapping your tenancy you will be seen as accepting the property in its current condition. For example, if it needs decorating, or there are non-standard items that are the current tenant’s responsibility, then you will be responsible for these items as well.
- If the tenant you intend to swap with says that work is planned, either to the property or area, please check this with the landlord of the property.
Am I taking the property as seen if I swap?
Unfortunately, in some cases the outgoing tenant has hidden damage to the property from both the landlord and the person they are exchanging with. It can also be common for tenants to not have cleaned the property or to have left items, including rubbish, behind.
Once you have signed the paperwork, any damage caused by the previous tenant and any items left in the property (including the garden) are now your responsibility.
It is important to note that, in some circumstances, enforcement action can be taken against the new tenants for not rectifying the damage.
Will I be required to pay rent in advance?
Yes. You will be required to pay 4 weeks rent in advance.
The Housing Officer will confirm the amount with you prior to the sign-up appointment.