Tenant Responsibilities

Tenant responsibilities

North Kesteven District Council are responsible for maintaining the outside of a tenants home and keeping the basic structure in good repair. Tenants are obliged under the terms of their tenancy agreement to tell North Kesteven District Council as soon as possible of any defects in the property.

A tenants obligations also include, changing domestic fuses, shower heads and other bathroom fittings such as cabinets, mirrors, towel rails, toilet roll holders and toilet seats, replacing washing lines (except where communal), adjusting cupboard door catches. Repairing or replacing damaged items through neglect or carelessness or misuse by them or members of their household or visitors.

Tenants are responsible for any fittings, appliances, or alterations supplied or carried out by themselves, including TV aerials, plumbing in washing machines and dishwashers, and adapting doors to accommodate carpets. When moving out of a property they must make sure that the property is clean, tidy, reasonably decorated and that all their unwanted belongings from the property and garden have been cleared, including the roof space as North Kesteven will charge for removing anything left behind.

Chargeable repairs

Where tenants or visitors to their property, have caused damage (for example a broken window) or been negligent (for example being locked out of property) the Council will charge for the cost of works to rectify the problem.

Tenants should be advised that a repair may be chargeable when reporting, however, a charge may be raised after this time if appropriate.

Visit our Report a repair webpage to learn more about chargeable repairs.