Our accountability to you

Tenant satisfaction measures

North Kesteven District Council (NKDC) have commissioned Acuity, a market research company that specialises in the social housing sector, to carry out a satisfaction survey of their tenants

Accountable to you

The Council approved a new framework for corporate performance management in July 2024.

Service standards

The standards of service tenants should expect from the Council as your landlord are known as local offers