Current service disruptions
Current service disruptions
| icon | Service | Service update | Last Update |
 | Customer services | Sleaford reception closed from 9:00am on Monday 23 March 2020 until further notice. Info-Link at North Hykeham closed until further notice. | 21/03/2020 09:00 |
| Waste Collections | Waste collections are now resuming following the suspension. Some services such as bulky waste collections and replacement bin deliveries will not begin immediately. Please search for our 'suspended waste services FAQs' webpage for more information. | 22/02/2021 09:00 |
| Meetings | The Government has given councils new powers to hold public meetings ‘virtually’, using technology including electronic, digital, virtual locations and telephone conferencing. The Council’s committee meetings, including Council, Planning, and Executive Board are taking place using Microsoft Teams to be remotely hosted. | 31/12/2020 11:30 |
| Land Charges | Our personal searches process is currently not running as per usual. Please take a look at our 'Personal Searches' webpage for a list of FAQs and changes. | 20/03/2020 09:00 |
| Payments | We are not aware of any disruptions. | 12/03/2020 12:00 |
| Leisure facilities | Gyms, studio space and swimming pools are closed at One NK, North Hykeham; Better Gym, Sleaford and Sleaford Leisure Centre. | 31/12/2020 11:30 |
| Housing services |
Where possible we are maintaining a full service, albeit in a different way. To comply with Tier 4 restrictions, travel is restricted, therefore more contact by telephone and email unless it meets criteria within Tier 4 areas. Vacancies will continue to be advertised and allocated, however, viewings and tenancy starts will be restricted to only those for serious welfare needs, due to these restrictions.
| 31/12/2020 11:30 |
| Community Digital Hubs | All Digital Hubs will be closed until further notice. Please do not attend, as the Digital Hubs will not be running. | 23/03/2020 12:00 |
| Tourism | Our heritage sites at Cogglesford Watermill and Cranwell Aviation Heritage Museum are closed. Mrs Smith’s Cottage in Navenby and The National Centre for Craft and Design in Sleaford are also closed. | 05/11/2020 09:00 |
