Waste collection crews coming to your street earlier

Image of four colours of bins across the four seasons of the year

Waste crews will arrive earlier in streets across North Kesteven from Tuesday 2 May while carrying out household bin collections.

North Kesteven District Council’s waste crews will be starting their work day an hour earlier than currently, and this revised start time of 6:30am will mean that collection crews will arrive earlier in streets across the District. 

Residents are therefore asked to present their bins in good time, by 6:30am on the relevant collection day, to help ensure they are available for crews to collect.

The change is a direct result from last year’s extreme heat when the Council needed to react quickly, together with the support of residents, to protect the welfare of collection crews.

As customers may remember, this period of extreme high temperatures in summer 2022 required a sudden switch to an earlier start for collections so that the Council’s crews could beat the peak heat of the day. It meant that urgent communications were needed to ask residents to present their bins earlier, which residents were quick to act on in appreciation and support of waste crews.

The revised 6.30am start time will help the service be even better prepared this year – reducing the need for last-minute disruption in instances such as severe weather – and is part of its ongoing, proactive planning on service delivery.

North Kesteven District Council Assistant Director of Environment and Public Protection David Steels said:

“Our collection crews will be starting their working day an hour earlier and leaving the depot at 6:30am, and so from Tuesday 2 May collections shall be earlier than at present. To be sure of not missing a collection, we are recommending your bins are presented by 6:30am on your collection day.

“This will help us avoid last-minute changes to your collection times, for example in response to severe weather, and the last-minute disruption we know this causes for our residents when this happens. It will enable consistency too for our crews as they work throughout the year.”

The Council will be sharing a range of information on the change across its available channels, to help spread the message in advance.

David Steels added:

“One of the ways people so often show care for others across North Kesteven is by ensuring their neighbours, friends and family are aware of changes to services such as bin collections. I’d like to thank everyone who is able to help by sharing this new 6.30am requirement with those who may not otherwise see it.”

There are no other changes to collections at this time, besides the collections which will be brought forward around the upcoming May 1 and May 29 Bank Holidays. 

Customers who would normally present their black general waste bins (and any garden waste bins for those subscribed) on these two Bank Holiday Mondays will need to put them out for collection instead on the Saturday before (Saturday 29 April and Saturday 27 May, respectively). For 8 May, the Bank Holiday for the coronation of King Charles III, there is no change expected to this collection day. Please ensure bins are out by 6:30am. 

You can sign up for a whole range of Council news direct to your inbox – including a newsletter on all the latest regarding waste services – at n-kesteven.gov.uk/stayconnected

Further updates can also be found on North Kesteven District Council’s website at www.n-kesteven.gov.uk and social media channels @northkestevendc

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