Please note - The Test and Trace Support Payment scheme in England has now closed. If you were told to self-isolate before the 24th February 2022, the last date to submit your application form was the 6th April 2022.
If you have an outstanding claim – please ensure you have provided all of the evidence listed below, before the 24th April 2022, for us to be able to make a decision on your entitlement.
- Your eight digit test and trace account ID. This will be issued after registering the result of a positive P.C.R and engaging in the test & Trace process. If you have not been issued with this number, we will not be able to make a payment.
- If you are claiming as your child has tested positive and you are taking time off work to care for them, please provide their eight digit account i.d, along with your code if you have been issued with one.
- If employed, proof from your employer that as a result of self-isolating your earnings have decreased – this can be an email from your employer or a payslip showing the reduction for your isolation period.
- If self-employed, your last self-employed tax return.
- To ensure any entitlement is paid to the correct bank account, please provide a recent statement, showing your bank account name, account number and sort code.
- If you are claiming through our Discretionary scheme – an income and expenditure form.
The following guidance applies to all claims where there was a legal duty to self-isolate and you were notified of this prior to the 24th February 2022 and submitted your claim before the 6th April 2022.
When it comes to Covid-19, we all know that ensuring self-isolation is one of our most powerful tools for controlling transmission.
However, we also know that the need to self-isolate can cause financial pressures for those on low incomes and the self employed. As a result of this the Government is providing a Test and Trace Support Payment of a £500 lump sum payment for those on low incomes to support them if they cannot work during their self-isolation period.