The first response in a major emergency or disaster, is to ring 999 and to ask for one of the emergency services.
North Kesteven District Council is a member of the Lincolnshire Resilience Forum. We work together with our partners to plan, respond and recover form emergencies impacting the district and wider county of Lincolnshire.
The Lincolnshire Resilience Forum website provides information and advice on all aspects of emergency planning. The website aims to inform families, communities and businesses on how they can prepare themselves for large-scale, major emergencies in Lincolnshire. The formation of Local Resilience Forums (or LRFs) is designed to help prepare for, respond to, and recover from major emergencies or incidents that may occur across the United Kingdom.
Emergency contacts for a wide variety of incidents including flooding and loss of gas or electricity can be found on the Lincolnshire Resilience Forum Emergency Contacts webpage.
The Council’s role, is to maintain services and provide whatever assistance it can to local residents to help relieve distress, and ensure that essential services and supplies are available. The Council’s emergency hotline, for use outside of Office hours, is 07966 400999. This number should be used for minor emergencies that are not immediately life threatening, for example:
- Emergency housing repairs - no power / no heat
- Unsafe buildings - collapsed walls, genuine gale damage
- Fallen trees
- Noise / pollution
Anyone made homeless because of an emergency, has a priority need for accommodation, regardless of their personal circumstances. If this happens, the Council is required to make available temporary accommodation. However, this may not arise if other suitable accommodation is available.
To be an emergency, the property must be lost suddenly, rather than over a period of days or weeks. This would apply in circumstances where there is a fire, a flood or other disaster and the occupiers have to be removed immediately from a building because it is dangerous. Homelessness that results from an unlawful eviction does not come within this emergency category.
The Council’s Environmental Services Department deal with a wide range of emergency situations, such as the management control of food poisoning and the outbreak of pollution incidents. Details of the response procedure for such incidents are available from the Council’s hotline number 01529 414155.