5. Management (dogs)

5.1       Training

5.1.1    A written training policy must be provided.  Systematic training of staff must be demonstrated to have been carried out.

5.2       Temperature in kennels

5.2.1    Heating facilities must be available in the kennel and used according to the requirements of the individual dog.

5.2.2    There must be some part of the dog’s sleeping area where the dog is able to enjoy a temperature of at least 10°C (50°F).

5.2.3    In isolation kennels, there should be a means of maintaining the temperature at a level suitable for the conditions of the dog and dependent on veterinary advice.

5.3       Cleanliness

5.3.1    All kennels, corridors, common areas, kitchens etc. must be kept clean and free from accumulations of dirt and dust and must be kept in such a manner as to be conducive to maintenance of disease control and dog comfort.

5.3.2    Each occupied kennel must be cleansed daily.   All excreta and soiled material must be removed from all areas used by dogs at least daily and more often if necessary.

5.3.3    All bedding areas must be kept clean and dry.

5.3.4    Each kennel must be thoroughly cleansed and disinfected and dried upon vacation.  All fittings and bedding must also be thoroughly cleansed and disinfected at that time.

5.3.5    Facilities must be provided for the proper reception, storage and disposal of all waste.  Particular care should be taken to segregate clinical waste arising from the treatment and handling of dogs with infectious diseases.  The final disposal route for all such waste must be incineration.

5.3.6    Measures must be taken to minimise the risks from rodents, insects and other pests within the establishment.

5.4       Food and water supplies

5.4.1    All dogs must be adequately supplied with suitable food.  Wholesome water must be available at all times and changed daily.

5.4.2    Eating and drinking vessels must be capable of being easily cleansed and disinfected to prevent cross-contamination.  They must be maintained in a clean condition.

5.4.3    Eating vessels must be cleansed after each meal.

5.4.4    Drinking vessels must be cleansed at least once a day.

5.5       Kitchen facilities

5.5.1    Exclusive facilities, hygienically constructed and maintained, must be provided for the storage and preparation of food for dogs.

5.5.2    Where fresh and cooked meats are stored, refrigeration facilities must be provided, and potential food contamination must be avoided.

5.5.3    A sink with hot and cold water must be provided for the washing of food equipment and eating and drinking vessels.  A separate wash-hand basin with hot and cold water must also be provided for staff use.

5.5.4    Containers must be provided for the storage of foods and shall be so constructed and kept in such good order, repair and condition as to be proof against insects and other pests.

5.6       Disease control and vaccination

5.6.1    Adequate precautions must be taken to prevent and control the spread of infectious and contagious disease and parasites amongst the dogs, staff and visitors.

5.6.2    Proof must be provided that dogs boarded or resident have current vaccinations against Canine Distemper, Infectious Canine Hepatitis (Canine adenovirus), Leptospirosis (L canicola  and L. ictero-haemorrhagiae) and Canine Parvovirus and other relevant diseases.  The course of vaccination must have been completed at least four weeks before the first date of boarding or in accordance with manufacturers’ instructions.  A record that this proof has been supplied must be kept on site throughout the period that the dog is boarded.

5.6.3    Advice from a veterinary surgeon must be sought in case of signs of disease, injury or illness.  Where any dog is sick or injured any instructions for its treatment which have been given by a veterinary surgeon must be strictly followed.

5.6.4    A well stocked first-aid kit suitable for use on dogs must be available and accessible on site.

5.6.5    A suitable range of muzzles of varying sizes and a suitable dog catching device must be kept on site.

5.7       Isolation

5.7.1    Isolation facilities must be provided.

5.7.2    In existing facilities these isolation facilities must be in compliance with the other boarding requirements but must be separate and physically isolated from the main kennels.  This must be approximately 5m (15ft) (See also temperature control).

5.7.3    Adequate facilities to prevent the spread of infectious disease between the isolation and other kennels, must be provided.

5.7.4    Hands must be washed after leaving the isolation facilities before visiting the other kennels.

5.8       Register

5.8.1    A register must be kept of all dogs boarded.  The information kept must include the following:

  • date of arrival
  • name of dog, any identification system such as microchip, number or tattoo
  • description, breed, age and gender of dog
  • name, address and telephone number of owner or keeper
  • name, address and telephone number of contact person whilst boarded
  • name, address and telephone number of dog’s veterinary surgeon
  • anticipated and actual date of departure
  • health, welfare and nutrition requirements

5.8.2    The register must be kept readily available for a minimum of 24 months and kept in such a manner as to allow an authorised officer easy access to such information.

5.8.3    Where records are computerised, a back-up copy must be kept.  the register must also be available to key members of staff of the establishment at all times.

5.9       Identification of kennels

5.9.1    Each kennel must be clearly marked (e.g. numbered), and a system in place which ensures that relevant information about the dog in that kennel is readily available.

5.10     Supervision

5.10.1  A fit and proper person must always be present to exercise supervision and deal with emergencies whenever dogs are boarded at the premises.

5.10.2  Dogs must be visited at regular intervals, as necessary for their health, safety and welfare.

5.11     Fire precautions

5.11.1  Appropriate steps must be taken for the protection of the dogs in case of fire or other emergencies.

5.11.2  A proper emergency evacuation plan and fire warning procedure must be drawn up and posted on the premises.  This must include instructions where dogs are to be evacuated to in the event of a fire or other emergency.

5.11.3  Fire fighting equipment must be provided in accordance with advice given by the Fire Prevention Officer.

5.11.4  All electrical installations and appliances must be maintained in a safe condition.  There must be a residual current circuit breaker system on each block of kennels.

5.11.5  Heating appliances must not be sited in a location or manner where they may present a risk of fire, or risk to dogs.

5.11.6  Precautions must be taken to prevent any accumulation which may present a risk of fire.

5.11.7  There must be adequate means of raising an alarm in the event of fire or other emergency.


North Kesteven District Council
Kesteven Street
NG34 7EF

Tel: 01529 414155
Fax: 01529 308394
Email: Licensing Team