Can I make arrangements to clear my rates?

When a bill is issued, details of the instalments payable are shown at the bottom of the bill. Payment is therefore due as stated. After a reminder, second reminder, or final notice has been issued, you should contact the business rates section to discuss an acceptable payment arrangement.

If a summons notice has been issued you should contact the business rate recovery section to discuss payment of your charge. If however, your account has been passed to the council’s Enforcement Agents you need to contact their office, the details of which are given below;

Rossendale
Wavell House
Holcombe Road
Helmshore
Rossendale
BB4 4NB
Telephone - 0844 701 3980

or

Bristow and Sutor
Washford
Redditch
Worcestershire
B98 0FL
Telephone - 0871 677 0070

or

Equita Ltd
Central Payments Office
PO Box 30
Erith
DA8 1ZJ
Telephone - Queries 0870 5581581 or 0870 556665
Equita Payments Direct Phone number 0870 1670707

Phone calls from Non Domestic Customers can be taken from 8.30 – 17.00 Monday to Thursday and 8.30 – 16.30 on Friday.