Universal Credit claimants

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Free computer help and support

If you need help using your computer or device you can drop in to one of our Digital Hubs.

We know that sometimes getting online can be difficult, support is available to help you:

  • Set up email accounts

  • Help make a benefit claim online

  • Support you in searching for jobs online

  • Help improve your overall confidence with IT

You will need to have an email address to be able to claim Universal Credit and to manage your claim once it has been calculated. There are a variety of free web-based email services, like Gmail and Yahoo which you can use.

Help with money

The Debt Respite Scheme (Breathing Space) is in place from 4th May 2021, which may give someone in problem debt the right to legal protection from their creditors – through either a standard or a mental health crisis breathing space.  For further information please see the Breathing Space information on Gov.uk.

Budgeting, money, benefits and debt advice

Are you worried about debt? Debt and money problems are a common concern for many people from all walks of life.

If you’re on a low income or struggling to manage your finances, you might need budgeting advice to help work out how to make your money go further.

If you live in Lincolnshire and would like free budgeting advice use links below to find an organisation who can help you, these organisations can also assist with debt advice.

There is a shared service delivering all Revenues and Benefits functions for City of Lincoln Council and North Kesteven District Council. The links below may take you to the City of Lincoln Council's website for further information on Money Advice Services.

Help finding jobs and training

Finding work can be tricky if you don’t know where to start your search, help to find jobs here.

As part of your claim to Universal Credit you will have an appointment with your Job Centre Plus Work Coach to agree a Claimant Commitment. This will outline the steps you agree to take to help you to find work. These could include using the internet to search for jobs, undertaking training to improve your skills, CV writing or finding out more about concerns such as childcare or transport. You might also want to consider work experience or volunteering.

Finding work can be tricky if you don’t know where to start your search. It might be beneficial for you to take a course or undertake some training to give you the best chance of securing yourself employment. See the links below to start your job search or find training and courses: