Flood Recovery for domestic and commercial properties

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Support available

If your property was flooded between 2 January 2024 and 12 January 2024 as a direct result of Storm Henk you may be eligible for some flood support.

Applications for the Storm Babet Flood Recovery Scheme are now closed.

Eligible Domestic properties

Eligible Domestic properties are where:

  • The property is your primary residence and flood water entered into the habitable areas of the property making it unliveable.
  • The property is your primary residence, but water did not enter into your property and the local authority regards that the residence was otherwise considered unliveable for over 48 hours.
  • Second homes and empty properties are not eligible.
  • Student accommodation is not eligible.
  • Flooded gardens or garages will not usually render a household eligible – unless you can demonstrate that the this makes the property unliveable.
  • You can complete our domestic dwelling online form to request this support.

You must provide evidence of the flooding – this may include photographs and a copy of your insurance claim.

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Eligible Commercial properties

Eligible Commercial properties are where

  • The property was directly impacted by the relevant weather event – for instance flood damage to the property, equipment, and/or stock; or the business could not function due to a lack of access to premises, equipment and/or stock as a result of the recent weather events, and the flooding seriously impacted the businesses’ ability to trade from the property.
  • This is subject to the UK subsidy control regime and is only available to properties with a rateable value of less than £10 million.
  • Empty properties are not eligible.
  • You can complete out non-domestic online form to request this support.

You must provide evidence of the flooding – this may include photographs and a copy of your insurance claim.

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